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Award winning. Global brand. Market leader.

At dnata catering & retail, the sky's truly the limit!

AVIATION SUPPORT BUSINESS OF THE YEAR 2025

AUSTRALASIA'S AIRLINE CATERER OF THE YEAR 2025

Want to know more about dnata? Watch a short video here:

https://www.youtube.com/watch?v=Xqf4mvwm3E0

We have an exceptional opportunity that has become available for a motivated and experienced Training & Compliance Coordinator to join our fabulous People & Culture team in a fulltime capacity at our Sydney Airport facility.

More about this role

This role is responsible for supporting the Business and Department Managers in ensuring all employees are fully compliant, engaged, informed, and aligned through each aspect of our training and compliance requirements. Reporting to the Manager, People & Culture, we are seeking someone who lives and breaths training! 

In a nutshell your responsibilities are:

• Provide daily support to the business unit across all training and compliance needs.
• Action end to end tasks related to the Employee’s training and compliance life cycle, specifically Induction Training, New Starter check ins, Refresher Course Training, Upkeep of Qualifications, including processes and actions in associated systems. This includes management of Labour Hire Agency employee compliance.
• Manage Training calendars, office room bookings, arrange equipment, and coordinate Trainer availability.
• Ensure strong relationships are built across the Unit to enable a seamless, quality-led service to the business, with staff, line managers, head office and necessary external stakeholders.
• Send out training invitations, reminders, and updates to participants, as well as communicate with trainers and other internal and external stakeholders.
• Assist with the coordination of national and in-house training.
• Deliver and facilitate training including but not limited to First Day Inductions.
• Maintain accurate records of training attendance, completion, and other relevant data.
• Maintain accurate records of employee compliance documents such as Licences, ABF documentation, visas and other relevant information.
• Prepare and distribute training materials, ensuring they are up-to-date and relevant.
• Collect training program feedback and support continuous improvement processes.
• Identify training needs through surveys, interviews, or assessments, and in some cases, contribute to the design and development of training programs. 
• Prepare Daily/weekly/monthly compliance reports as requested.

What do you need to do to be successful in this role:

• Available Mon to Fri for a 38 hour week
• Previous exposure to coordinating, preparing and delivering training.
• Minimum 2 years of hands on experience in a Training role is preferred.
• Experience in managing a diverse group of stakeholders and suppliers in a high volume, high value environment.
• Confidence to work independently and collaboratively in a fast-paced environment.
• Competent in accurate documentation and records management.
• Advanced skills in Microsoft Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills, including strong attention to detail.
• Excellent writing, planning, and stakeholder engagement skills.
• Success in business partnering, working professionally across teams. 
• Ability to prioritise projects and work to deadlines.

What's in it for you?

• Competitive salary.
• Free onsite parking and daily staff meals.
• 5 weeks Annual Leave.
• Access to our tailored Employee Novated Car Lease program.
• Opportunities for Career development and progression.
• Be part of a close knit and dedicated team that are committed to excellence.
• Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

Your prospective employer:

Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner. Chosen by many of the world’s top airlines for our award-winning meals and outstanding service, we operate 16 catering facilities across 12 cities, employ over 4,000 people, produce over 47 million meals, and service over 252 thousand flights each year.

Want to know more about dnata catering & retail? Visit our Australian careers website https://dnatacateringcareers.com.au/

Does this role sound perfect for you? If so, we want to hear from you!

Click the link below and upload your resume to start on the journey of joining the dnata catering & retail team as a Training & Compliance Coordinator.

https://dnatacatering.expr3ss.com/home