Join Australia's leading inflight catering and retail partner. 
Award-winning. Global brand. Market leader. 
At dnata catering & retail, the sky's truly the limit! 

About Us 
Part of the Emirates Group, dnata catering & retail is Australia's largest inflight catering and retail partner. Chosen by many of the world's leading airlines, we specialise in inflight catering, retail, food manufacturing, and airport lounge management.  

With over 4,000 employees across 16 facilities in 10 cities, we proudly service more than 250,000 flights annually and produce over 64 million meals each year.  
 
About the Role 

Join our Standards & Training team as a Document Specialist and play a key role in ensuring our operational and training documentation is accurate, compliant and easy to access. 

Reporting to the Manager, Standards & Training, you will work closely with operational leaders, trainers and subject matter experts across the business to create, maintain and continuously improve procedures, training materials and other controlled documents.  

Your work will help drive consistency, support compliance and ensure our teams have access to the information they need to succeed. Key responsibilities include: 

• Developing and maintaining operational procedures, work instructions, training materials and other controlled documentation 
• Partnering with stakeholders across the business to gather, verify and translate information into clear, user-friendly documents 
• Managing document control processes including version control, approvals, publishing, archiving and document governance
• Identifying opportunities to improve documentation standards, systems and processes to enhance quality, compliance and accessibility 

 
About You 

• Relevant qualifications in business, training, quality, compliance, technical writing or a related discipline 
• Experience in document control, technical writing or a similar business support role 
• Proven ability to create clear, accurate and engaging documentation 
• Knowledge of document management systems, SharePoint and document governance practices 
• Strong organisational skills with exceptional attention to detail
• Confident communicator who can build effective relationships across all levels of the business
• Proficient in Microsoft Office and comfortable working across multiple systems
• Continuous improvement mindset with a passion for quality and consistency 

What's in it for you?  

• Competitive salary package. 
• 5 weeks Annual Leave. 
• Access to our tailored Employee Novated Car Lease Program. 
• Opportunities for career development and progression. 
• Be part of a close-knit and supportive team committed to excellence. 
• Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.   

If this role sounds like your next opportunity we would love to hear from you!  
Click the link below and upload your resume to begin your journey with the dnata catering & retail team.  

https://dnatacatering.expr3ss.com/home