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AVIATION SUPPORT BUSINESS OF THE YEAR 2025
AUSTRALASIA's AIRLINE CATERER OF THE YEAR 2025

We are seeking an enthusiastic and highly detailed Administrator for our key role of   Inflight Planning & Records Coordinator, based at our Sydney Airport office on a full-time Fixed Term contract basis (12 - 24 months). 

More about this role:
The Inflight Planning & Records Coordinator is responsible for ensuring that all of our customer Airline's documentation are delivered accurately as specified per requirements and designated timeframes. Supporting our Inflight Planning & Records Manager, the focus of the role will be to navigate and retrieve various information from different airline information systems and portals to be distributed as and when needed.

In a nutshell, your main responsibilities

• Developing, controlling and maintaining check sheets for kitchen and operational use
• Ensuring all inflight planning documents are in accordance with internal menu specifications and Airline Galley Loading Plans/diagrams (GLP).
• Accurately maintain a version log for all inflight planning documents on dnata servers
• Ensuring all inflight planning documentation accurately reflects airline and company requirements and is available on time to all respective stakeholders
• Responding to all queries, updates and changes to menu specifications or galley loading changes as operationally required
• Navigating and retrieving information from different airline information systems/portals (e.g. Emirates 'Cat360' and Cathay Pacific 'Catering Planner') in conjunction with the respective Customer Service Manager (CSMs).
• Effectively disseminating information and updating all relevant stakeholders
• Liaising with customer service managers and other internal stakeholders
• Work closely and assist CSM’s to identify opportunities for process improvement.
• Maintain source documents for end station use.
• Strive to improve and develop documentation retrieval and ease of usage

What do you need to be successful in securing this role?

• Demonstrated success in a similar high level, high volume administrative function
• Exposure to Manufacturing, Warehousing, Logistics or Food Distribution industries 
• Knowledge of the Airline or Catering industry very desirable.
• Advanced usage or understanding of Excel spreadsheets or Access database.
• Excellent written and verbal communications skills.
• Work under pressure to meet strict deadlines.
• Strong problem solving skills.
• Competent in documentation systems and records management.

What's in it for you?

• Competitive salary.
• 5 weeks Annual Leave.
• Free carparking, daily staff meals, and uniforms provided.
• National career development and progression.
• Be part of a close knit and dedicated team that are committed to excellence.
• Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

About Us:

We are Australia’s largest and most admired inflight catering and retail partner. Specialising in inflight catering, retail partnership and food manufacturing, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world’s top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world’s largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visit our Australian careers website https://dnatacateringcareers.com.au/  and watch a short video here:

https://www.youtube.com/watch?v=Xqf4mvwm3E0

Does this role sound perfect for you? If so, we want to hear from you!

Click the link below and upload your resume along with a cover letter to start your journey of joining the dnata catering & retail family as Inflight Planning and Records Coordinator.

http://dnatacatering.expr3ss.com/home